These policies will be finalised before courses launch; any change will be announced on this page.
Overview
After buying a course you can request a refund within a set period. The window and conditions will be stated clearly on every course page before you enroll.
When you can get a refund
When you ask within the window stated on the course page and haven't watched or downloaded more than the stated portion of the course.
If you're accidentally charged twice for the same course, the extra payment will be returned.
When refunds don't apply
After the window has passed, after completing a significant part of the course, after receiving a certificate, or if an account is suspended for breaking the terms.
How to request
Write to us from the Contact page with your name, the number or email you enrolled with, the course name and your payment details.
Processing & timing
Once verified, refunds are usually returned through the same method you paid with. We'll tell you the expected timing.
If we cancel a course
If EduKing BD can't launch a course or has to cancel it, everyone who enrolled gets a full refund.
Any questions?
If any part of this policy isn't clear, write to us.